Prescription Requests: 

    Requests for medications filled at UVC are handled Monday through Friday during normal operating hours and will be filled within 24 hours (often same day) so long as the medication is in stock.

    Outside pharmacy prescriptions are processed once per week on Sundays. We do not fax, email, mail, or digitize prescriptions in any way. Written prescriptions must be picked up in person and signed for by our clients - in person. 

    It is your responsibility as a client to take your written prescription to the pharmacy of your choice and work with them to get it filled if you decide to obtain your pet medications outside of our hospital. 

    Duplicate prescriptions will not be made so please do not lose your prescription once it is written. This is done to avoid prescription fraud by clients, which is a problem at many animal hospitals. 

    Prescription requests can be made for up to 3 months of medication at a time unless otherwise dictated by your doctor. Refills will be made available at the discretion of the doctor and if all prescription criteria (exam up to date, bloodwork up to date, etc) are met. If your annual examination will expire after the initial prescription is made, no additional refills will be possible until your pet is seen by your primary veterinarian at our hospital. If you are requesting a medication without the doctor's knowledge, it will be declined. If you are requesting medications when your pet is past due on recommended/required bloodwork screenings, it will be declined. If you are requesting medications you've heard about on the internet, please schedule an appointment to speak with one of our vets in person so they advise you on proper treatment and medications for your pet. Any requests made without our prior knowledge or authorization will be declined.